Before you start pulling your hair because Facebook Messenger isn't working, it would be a good idea to check if the issue is being caused due to an outage. It is not uncommon for Facebook services to go offline at times, and there have been several instances of this happening in the past.

One of the ways you can check for outages is to visit the Platform Status page for Facebook. This page usually lists ongoing outages. There are third-party services like IsItDown and Downhunter that can help you check the status of Facebook Messenger. If the issue is on Facebook's end, the only option is to wait or use an alternative messaging service.

Before you start troubleshooting Facebook Messenger issues on your smartphone, it would be a good idea to check if you can access the service using a web browser.

Access Facebook Messenger via your browser:

Another way to go about this is to install a pared-down, less resource-intensive version of Facebook Messenger called Messenger Lite for Android devices. Some people actually prefer using Messenger Lite over its bloated cousin because it uses fewer resources (especially RAM and storage) and was generally thought to be less buggy.

Let us now take a look at some of the more common errors that you may encounter with the Facebook Messenger app for Android smartphones.

This is among the most common errors that you may come across while using Facebook Messenger on your Android phone. Many people have complained about an error message that says, "Please check your internet connection and try again" when trying to use Facebook Messenger. Please follow these steps to try and fix the issue.

The steps for iPhone users are a bit simpler:

This is another (relatively) common issue that many people face with Facebook Messenger on Android. A possible fix for this issue can be achieved by taking the following steps:

If this doesn't solve your issue, it might be a good idea to uninstall and reinstall Facebook Messenger. But before you do that, open the Google Play Store on your phone and check if there is an update available for Facebook Messenger. If yes, install the update and check if the issue is resolved.

In fact, the same solution can be used for issues like the one described below. Although, we have suggested a slightly different method.

If you're trying to send a sticker to your friend and Facebook Messenger is not delivering your vital correspondence, do not despair. Although the situation may seem desperate beyond all comprehension, the solution could well be simple. Ensure, firstly, that the app is up-to-date:

For iPhone users, open the App Store app, tap your profile icon at the top of the screen, and then tap on the Update button next to the Messenger app.

Alternatively, you can update the Messenger app directly via the app stores pages:

If you've accidentally deleted your messages, which is not easily done, then you're out of luck; they're gone. But maybe you just archived them, in which case you are in luck. Open the Messenger app and follow these steps:

On the desktop site, click on the "..." button at the top of the contact list and then select the Archived chats option.

Let us know in the comments if there are any Facebook Messenger problems you're struggling with, and we'll do our best to address them.